Privacy policy

Last Updated: October 2026

At PureLymp, we are committed to protecting your privacy and ensuring that your personal information is handled securely, transparently, and responsibly.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from purelymp.com.

Information We Collect

When you visit our website, interact with our store, or place an order, we may collect certain information, including:

Full name
Shipping and billing address
Email address
Phone number
Payment and transaction information
IP address
Browser and device information
Purchase and order history
Shopping cart activity
Interactions with our website
Information you provide when contacting Customer Support
Marketing and advertising interactions

Payment information is securely processed by our payment providers. We do not directly store your full credit or debit card details on our own servers.

When We Collect Your Information

We may collect information when you:

Visit or browse our website
Place an order
Add products to your cart
Begin or complete checkout
Contact our Customer Support team
Subscribe to emails or other marketing communications
Use features available on our website
Interact with our advertisements or marketing campaigns
Participate in promotions or offers

Some information may also be collected automatically through cookies and similar technologies when you use our website.

How We Use Your Information

We may use your information to:

Process and fulfill your orders
Process payments and transactions
Provide shipping and delivery services
Communicate with you regarding your purchases
Send order confirmations and shipping updates
Provide Customer Support
Manage returns, refunds, replacements, and disputes
Improve our website, products, services, and customer experience
Personalize your shopping experience
Analyze website traffic and performance
Measure and improve our advertising campaigns
Send promotional communications where permitted by applicable law
Detect and prevent fraud, abuse, or unauthorized transactions
Protect the security and integrity of our website and business
Comply with applicable legal and regulatory requirements

Payment Security

Payments are securely processed through trusted third-party payment providers, including Shopify Payments and other payment gateways that may be available at checkout.

We do not directly store your full credit or debit card information on our own servers.

Payment information is handled by the applicable payment provider in accordance with its own security and privacy practices.

Cookies & Similar Technologies

We and our service providers may use cookies, pixels, and similar technologies to:

Remember items in your shopping cart
Maintain website functionality
Remember certain preferences
Improve website performance
Understand how visitors interact with our website
Analyze website traffic
Measure advertising performance
Personalize content and marketing
Display relevant advertisements
Support fraud prevention and security
Provide localization features such as currency or regional preferences

You may be able to manage or disable certain cookies through your browser or available privacy controls. Disabling certain cookies may affect the functionality of our website.

Analytics & Advertising

We may use third-party analytics and advertising services, including services provided by:

Meta (Facebook and Instagram)
Google
Shopify
Other advertising, analytics, attribution, and marketing service providers

These services may use cookies, pixels, or similar technologies to help us understand how visitors interact with our website, measure advertising performance, improve our customer experience, and deliver more relevant marketing.

How We Share Your Information

We do not sell your personal information for money.

We may share personal information with trusted third parties when reasonably necessary to operate our business, provide our services, process transactions, fulfill orders, conduct advertising and analytics, or comply with applicable law.

These parties may include:

Shopify and ecommerce service providers
Payment processors
Shipping, fulfillment, and logistics providers
Customer support providers
Email and communication platforms
Website hosting and technology providers
Advertising and marketing partners
Analytics and attribution providers
Fraud prevention and security providers
Professional advisers
Government authorities where required by law

Behavioral Advertising

We may use information about your interactions with our website to provide advertising that may be more relevant to your interests.

Depending on your location, you may have the right to opt out of certain forms of targeted or behavioral advertising. Where required by applicable law, we will provide appropriate privacy choices or consent mechanisms.

Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy of certain personal information
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Opt out of certain targeted advertising or data-sharing activities where applicable

To submit a privacy request, please contact:

📩 info@purelymp.com

We may need to verify your identity before completing certain requests.

Marketing Communications

You may unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in the email.

You may still receive necessary transactional communications such as order confirmations, shipping notifications, customer service messages, and refund information.

Data Retention & Protection

We may retain personal information for as long as reasonably necessary to fulfill transactions, provide support, maintain business records, prevent fraud, resolve disputes, and meet legal or regulatory obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

International Data Processing

Because we use Shopify and other international service providers, your personal information may be processed or stored in countries other than the country where you live.

Where required, appropriate safeguards may be used for international transfers in accordance with applicable privacy laws.

Currency & Geolocation

Our website may use your approximate location, including information derived from your IP address, to provide localized features such as currency, regional content, shipping availability, and market-specific experiences.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security, or content of third-party websites.

Children's Privacy

Our website and products are not intended for children. We do not knowingly collect personal information from children in violation of applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, services, technologies, or applicable legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or how PureLymp handles your personal information, please contact us:

PureLymp