Shipping policy

Last Updated: October 2026

At botanicalbody.co, we want your experience to feel simple and reliable from the moment you place your order until it arrives at your door.

We work with carefully selected international fulfillment and logistics partners to deliver botanicalbody.co orders safely and efficiently.

Where We Ship

botanicalbody.co ships to the United States, United Kingdom, Canada, Australia, New Zealand, and many other destinations worldwide where shipping is available.

Shipping availability for your location will be confirmed during checkout.

Order Processing

Once payment has been successfully confirmed, orders are typically prepared and processed within:

1–2 business days

During major promotions, holidays, product launches, or periods of unusually high demand, processing may occasionally take a little longer.

Estimated Delivery Times

Our estimated delivery window for Standard International Shipping is:

5–15 business days

Delivery times are estimates and may occasionally be affected by:

Customs processing or inspections
National or public holidays
High carrier demand
Severe weather
Transportation disruptions
Local delivery conditions

Free Standard Shipping

For a limited time, we currently offer FREE Standard Shipping on eligible botanicalbody.co orders.

If free shipping applies to your order, no additional standard shipping charge will be added at checkout.

Taxes & Duties

Taxes, duties, and import requirements may vary depending on your destination.

Where required and supported by our checkout, applicable taxes may be calculated or collected during your purchase.

For certain international destinations, local customs authorities may impose additional duties, taxes, or import charges. Charges not collected during checkout are determined by the destination country's authorities and are outside botanicalbody.co direct control.

Track Your Order

Once your order has shipped, you'll receive a confirmation email containing your tracking information.

You can also track your order at:

📍 https://botanicalbody.co/apps/parcelpanel

Please allow approximately 24–48 hours after dispatch for tracking information to begin displaying updates.

Incorrect Shipping Address

Please carefully review your shipping information before completing your purchase.

If you notice an error after placing your order, contact us as soon as possible:

📩 info@botanicalbody.co

We'll do our best to help if your order has not yet been processed or dispatched. Once an order has entered fulfillment or has shipped, we may no longer be able to change its delivery address.

Delivery Delays

Most orders arrive within the estimated delivery window, but occasional delays can occur due to customs, carrier congestion, holidays, severe weather, international transportation disruptions, or other circumstances outside our reasonable control.

If you believe there may be an issue with your shipment, our Customer Support team will be happy to help investigate.

Delivery & Collection Points

Orders are delivered to the shipping address provided during checkout.

If delivery cannot be completed at your address, the local carrier may attempt delivery again, leave delivery instructions, or hold the package at a nearby post office or authorized collection point.

Packages Marked as Delivered

If tracking shows that your package has been delivered but you cannot locate it, we recommend checking your property, household members, neighbors where appropriate, and any carrier delivery notices.

If you're still unable to locate your package, contact us at info@botanicalbody.co and we'll help you review the situation.

Need Assistance?

If you have questions about shipping, tracking, or your order status, our Customer Support team will be happy to assist you.